Personal Information
Wafa Furniture respects your privacy and is committed to protecting the personal information of our customers and website visitors. When you visit our website, contact us, request information, or place an order, we may collect information such as your name, phone number, email address, billing address, delivery address, and other information necessary to provide our products and services.
We use this information to process and manage orders, arrange deliveries, respond to enquiries, provide customer support, and improve our products and services.
Your Consent
Customers and visitors are advised to read and understand this Privacy Policy carefully. By accessing or using the Wafa Furniture website, you acknowledge that you have read and understood this policy and consent to the collection, storage, and use of information as described herein.
If you do not agree with the terms of this Privacy Policy, including how your information may be collected or used, please do not access or use our website or services.
Wafa Furniture may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements. We encourage you to periodically review this page for the latest version.
Website and Technical Information
When you visit our website, we may automatically collect certain technical information about your device and interaction with our website. This information may include your IP address, browser type, operating system, device information, referring URL, pages visited, and general website usage information.
We may use this information to understand how visitors use our website, improve website performance and functionality, maintain security, identify technical problems, and provide a better customer experience. This information may be collected and analyzed in an aggregated or non-personally identifiable form.
Information We Collect
Depending on how you interact with Wafa Furniture, we may collect different types of information necessary to operate our business and provide our services.
- Personal identifiers, such as your name, email address, phone number, and delivery or billing address.
- Order and commercial information, such as products purchased, quantities, order details, transaction history, and delivery information.
- Payment-related information required to process purchases through authorized payment service providers.
- Internet or electronic activity information, such as pages viewed, website interactions, and browsing activity.
- Customer service information, including enquiries, feedback, reviews, messages, and other communications you provide to us.
- Device and technical information, including browser type, operating system, IP address, and device information.
- Preferences and other information voluntarily provided by you that may help us improve our products, services, and customer experience.
Third Party Services
Wafa Furniture may use trusted third-party service providers to support our business operations and deliver services to our customers. These providers may assist with payment processing, website hosting, analytics, delivery and logistics, communication, technical support, and other necessary business functions.
We may share relevant information with these service providers only when reasonably necessary to perform the requested service or business function. We expect our third-party service providers to handle personal information responsibly and to take appropriate measures to protect such information.
Security
Wafa Furniture takes reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Customers should also take reasonable precautions to protect their personal information, account credentials, and devices.
Wafa Furniture will not intentionally ask customers to provide sensitive personal or payment information through unsolicited emails, messages, or telephone calls. If you receive a suspicious request claiming to represent Wafa Furniture, please do not provide sensitive information and contact us through our official communication channels.
- Processing and fulfilling customer orders and transactions.
- Arranging product delivery and providing customer support.
- Processing payments through authorized payment service providers.
- Improving website functionality, performance, and user experience.
- Detecting and preventing security incidents, fraud, misuse, or unauthorized activity.
- Communicating with customers about orders, enquiries, products, services, and important updates.
- Maintaining and improving the quality, safety, and reliability of our website, products, and services.

